Dick Hannah Toyota puts a high priority on the safety and quality of our products. We want to assure our customers, that Toyota is committed to addressing customer concerns, especially in a case of a Toyota recall. For over 70 years, Dick Hannah Toyota has made the protection of our customers and their passengers a top priority. We encourage our drivers to stay informed and to take advantage of the customer service Toyota provides. If your vehicle is affected by a Toyota recall, we urge you to take immediate action to have it repaired. All safety repairs are complimentary at our Toyota dealership located in Kelso, WA.
Dick Hannah Toyota puts a high priority on informing our customers of any recall that may affect their Toyota vehicle. We feel that this mirrors Toyota’s responsibility as an automaker and it validates the trust our loyal Dick Hannah Toyota customers have placed in us. In the event of a recall, we notify our customers in the form of mailings, phone calls, and other efforts to further enforce the importance of bringing their vehicle in for repair and to ensure customer satisfaction always. Protecting our customers’ safety is a number one priority, which is why we hold true to this commitment. You can check recalls by vehicle identification number (VIN number) or by selecting the year and model through the Toyota Recall Lookup. The most effective way to determine whether your Toyota vehicle is subject to safety recall and has not yet been repaired is to enter your 17 character VIN number. VIN search results will return safety recalls specific to your vehicle that have not been completed. Year, make and model results will return general safety recall information that affect some vehicles within that population of vehicles, but may not affect YOUR vehicle specifically. It is recommended by Toyota that you search by your Toyota’s VIN number.
If you are dissatisfied with your vehicle performance, have a product complaint or question regarding a recall, please contact our Dick Hannah Toyota Service line at (360) 795-5075
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