Why Dick Hannah Toyota
Dick Hannah Toyota Store

Why Dick Hannah Toyota?

It’s a big machine and it’s a big expense and it’s a big part of life as we know it. And here at Dick Hannah Toyota we get it. You won’t find a stereotypical car-buying experience here. What you will find is an energetic staff all working towards giving you the best possible car experience. Over the years, we’ve learned it’s better to be nice, do good and tell the truth. Because it may look like the car business, but it’s really the people business. And for us, that is a big deal. Dick Hannah Toyota. Believe in nice.

Read our online reviews:

4.2
169 Google reviews
4.9
1,268 DealerRater reviews
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DealerRater Reviews
kristenbethany32
5.0
I was so happy with the service I got at Dick Hannah Toyota. Jesse was so personable and made sure he did everything he could to make sure I was taken care to my satisfaction and to his! They gave me such a great deal and there was no major pressure to add anything. Thank you Dick Hannah Toyota!!
Kiflaman
5.0
I had the pleasure of working with Brian, Jordan and Sandra over at Dick Hannah Toyota. They were incredibly knowledgable, friendly and provided overall exceptional customer service from start to finish. If you're thinking about purchasing a new or used car, I strongly recommend you visit the friendly staff at Dick Hannah Toyota.
momsdebomb
5.0
Sales staff was very friendly and knowledgeable of the product. I felt at ease and very welcome in the showroom, and everyone went out of his/her way to make my purchase experience comfortable and enjoyable.
Scaitlinsmith
5.0
Jesse was down to earth and really nice to deal with. He made the process of buying the car smooth, hassle free and pressure free. We would definitely recommend this dealer in the future.
sherievald
5.0
Recently I purchased a vehicle from Dick Hannah Toyota through Salesman Jordan Lowery. Jordan's level of commitment to my purchase was done with the highest of respect and patience. Once I had the idea in my head, Jordan worked relentlessly to achieve everything I desired, not once did he push me or encourage me to settle for something easier to find. Jordan seemed genuinely invested in my purchase not for the day I drove it off the lot, but for the months and years that would follow as I drove the vehicle. He was setting a long term relationship from the beginning and I was never treated like a buyer, but more like a long term client or friend. Numerous times I would call, text or email Jordan a question or ask for clarification and comparisons -- he always answered timely, with complete and thorough information and in a format that was so easy to understand. Jordan offered on many occasions to meet me on his day off or after hours if that was something that would work into my schedule better. M
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Google Reviews
Marandas Longview
5.0
new car experience. Jordan greeted us within minutes of our arrival, professionally introducing himself and answering all of our questions with confidence. We felt very comfortable with his easy nature, and seemingly surprising knowledge (for a young man with only 7 months exp.) Jordan was professionally dressed, calm, kind, eager to help but not aggressive. He admitted if he did not know a detail and found the answer, without trying to BS his way through. Jordan stayed in touch during the approval process, without being invasive. Jordan answered our phone calls, and questions. Jordan delivered 100% satisfaction for our new car buying experience. Jim was our Finance Guide, I found him to be patient, precise, kind, skilled and detailed. Perfect Professionalism.
Sheri Evald
5.0
JORDAN LOWERY IS OUTSTANDING-- Recently I purchased a vehicle from Dick Hannah Toyota through Salesman Jordan Lowery. Jordan's level of commitment to my purchase was done with the highest of respect and patience. Once I had the idea in my head, Jordan worked relentlessly to achieve everything I desired, not once did he push me or encourage me to settle for something easier to find. Jordan seemed genuinely invested in my purchase not for the day I drove it off the lot, but for the months and years that would follow as I drove the vehicle. He was setting a long term relationship from the beginning and I was never treated like a buyer, but more like a long term client or friend. Numerous times I would call, text or email Jordan a question or ask for clarification and comparisons -- he always answered timely, with complete and thorough information and in a format that was so easy to understand. Jordan offered on many occasions to meet me on his day off or after hours if that was something that would work into
Lisa Lauzis
5.0
my first new car purchase. I had seen ads on TV about your Camry with zero interest and thought now was the perfect time to purchase a Camry. So with my daughters in tow for support, we headed to Dick Hannah. Jesse Morris came out to greet us as soon as we got out of our car. He was extremely helpful and knowledgeable about the cars we were looking at. I have purchased many vehicles in my life time but never a brand new vehicle. So I went in determined to not make friends but to get a great deal on a Camry. I am disabled an I had trouble getting into the Camry. I then saw the RAV 4 an sat down in it an it just felt right. Jesse Morris is great at his job. My Husband of 35 years passed away in December of 2011 and his name was Morris. So once we saw Jesse's last name we knew this purchase was right. I couldn't have asked for a better sales person to help me with my first new car purchase than Jesse Morris. The process was a great experience Thank you Jesse Morris
Walter Burkhartsmeier
5.0
Good Experience I haven't had to purchase a new car for 18 years and, quite frankly, dreaded the thought. I did my research, narrowed it down to 3 specific 4Runners and went to the farthest one from my home first, which happened to be Dick Hannah in Kelso, Washington. I live in Portland so it's a good 40 minutes away. Regardless, I bought the only 4Runner I looked at from Jordan at Dick Hannah, Kelso. Of course the 4Runner was well worth the price but Jordan was a good dude too. He's personable, not pushy and just the kind of guy you want to root for. He made the experience comfortable, I'm very happy with the 4Runner so the trip and time were well worth it. I'll definitely recommend Dick Hannah of Kelso and Jordan to my friends and will make sure they know the drive from Portland is worth it.
Robert DeVore
5.0
5000 Mile Service I had the 5000 Mile Service performed on my 2013 Toyota Matrix on May 07, 2014. Customer Service and Friendliness were integral and key in the service afforded me. Justin Renteria [my Service Writer] offered to provide Shuttle Service to McDonald's while Service was being performed on my vehicle. Wayne [my Shuttle Driver] dropped us off at and picked us up from McDonald's in a timely fashion. On the return trip to Dick Hannah, he "showed us" how to return to I-5 Northbound. Upon returning from McDonald's, Justin promptly greeted us, and explained the nuances of the 5000 Mile Service. He answered all of my questions, in a friendly, courteous, efficient, and unflappable fashion. He indicated that there would be no cost, as the service was covered under warranty. We spoke about my vehicle, specifically the color, and discussed whether or not I might be able to acquire another Matrix when/if necessary. At no point did I feel as if I was being "ushered out" to make

Here’s what you can expect at Dick Hannah Toyota:

Convenience. Comfort. Customer-focused.

When you walk in the door, you’ll notice it right off the bat. That warm, friendly feeling that instantly reassures you that you’ve come to the right place. Our Service Concierge will greet you personally and direct you to the right person for your needs.

Coming in for service? Our comfy, upscale lounge offers big-screen TV viewing as well as quiet areas for working, reading or just plain relaxing. Refreshments? Absolutely. WiFi? Of course. Make yourself at home.

Complimentary alignment checks and hand car washes come with every service. Have your heart set on a new vehicle at another location? We’ll bring it here for you at no additional charge. We’re YOUR local Toyota dealer. Welcome to the family.

Dick Hannah Loyalty Rewards & Loyalty Rewards Plus

Dick Hannah Loyalty Rewards

At Dick Hannah Dealerships, when you entrust us to help you select your new or used vehicle, you grant us the opportunity to help fulfill your automotive needs. We take this opportunity so seriously, in fact, that we have chosen to include some very specials products and services. Learn More >>

3-day Return Program | Peace of Mind Pre-owned Promise*

If you’re considering a used vehicle, look no further. With our Peace of Mind Pre-owned Promise, you can simply return the car within 3 days if you change your mind. No questions asked. Keep it, and you’ll receive a 3-month / 3,000-mile limited powertrain warranty and a 12-month / 12,000-mile wear-item guarantee that covers many maintenance items like the battery, brake pads, wiper blades and more at no charge.

Awards + Accolades

Meet the Manager Brian Sanders
Brian Sanders
General Manager
Dick Hannah Toyota
Meet the Manager
I started my career with the Hannah family in 1999 and haven’t looked back. As the General Manager of the Toyota location since 2011, I bring my personal passion for customer service and community involvement to work with me every day. With more than 20 available Toyota models, I know we have the perfect vehicle for virtually everyone’s needs. I love that! In the past three years we have earned DealerRater’s Washington Toyota Dealer of the Year award, been honored by Toyota as a national President’s Award winner, raised more than $20,000 for the Longview YMCA, and served hundreds of families with warm coats, hot meals and more. It is because of our happy customers that we are able to give back to our community so generously. For that, I am sincerely grateful. Yes, I am an avid Toyota enthusiast having owned dozens during my lifetime. My favorite? A 1976 Toyota FJ40.

*See store for details

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Vancouver Business Journal - Best in Business

The Best in Business Awards recognizes companies and business professionals in more than 80 categories. The list of winners was determined by Vancouver Business Journal readers who cast nearly 3,000 votes for the companies that they prefer to do business with.

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Oregonian Top Places to Work 2017

Dick Hannah Dealerships has been awarded a 2017 Top Workplaces honor by the Oregonian Media Group. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC.

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Oregonian Top Places to Work 2016

Dick Hannah Dealerships has been awarded a 2016 Top Workplaces honor by the Oregonian Media Group. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC.

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Oregonian Top Places to Work 2015

Dick Hannah Dealerships has been awarded a 2015 Top Workplaces honor by the Oregonian Media Group. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC.

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Oregonian Top Work Places 2013

Dick Hannah Dealerships has been awarded a 2013 Top Workplaces honor by the Oregonian Media Group. The Top Workplaces lists are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC.

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Best of Clark County 2016
Voted "Best Used Car Dealer in Clark County" by readers of The Columbian.
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Best of Clark County 2015
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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Best of Clark County 2014
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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Best of Clark County 2013
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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Best of Clark County 2012
Voted Readers’ Choice "Best Auto Buying Experience in Clark County" by readers of The Columbian.
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Voted 2012 Dealer of the Year by Washington State Auto Dealers Association
Voted the 2012 "Dealer of the Year" in Washington State by the Washington State Auto Dealers Association.
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F&I 2012 National Dealer of the Year
Selected as the 2012 "National Dealer of the Year" in the United States by F&I Showroom magazine from a pool of 20,000 eligible dealerships.
© 2017 Dick Hannah Dealerships
Green Auto Dealers in Portland
Giving Back in Portland and Vancouver WA
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